Welcome to ICT Talk
Technology has the potential to fundamentally transform societies. Information and Communications Technology (ICT) and broadband are becoming central to the societal developments around the world – enabling rapid improvements to industrial production and societal services, positively influencing the way we live and interact with our environment. Africa is home to over a billion people and […]
Over the last few years, more and more consumers have opted to engage with brands and businesses digitally. This technological evolution — while very beneficial for consumers — is extremely valuable for organisations, and it has only been fast-tracked by the impact of COVID-19 on social and economic activity. In these uncertain times, potential clients […]
DHL Global Forwarding – an international provider of air, sea and road freight services – has launched its digital road freight platform Saloodo! to shippers and transport providers in Uganda, connecting the country to its growing digital network on the African continent. With a total road network of over 129 000 kilometres, it is no […]
Good marketing relies on a thorough understanding of your target market, but when much of what you knew about your customers is suddenly no longer relevant, a major shift is needed. With the onset of the coronavirus, almost every aspect of what was considered typical daily life was upended literally overnight – people confined to […]
In the second quarter of 2018, youth unemployment peaked at 38% in Nigeria. Although there are no recent statistics, experts in the labour sector say the figure has surged year-on-year. Now with the worldwide reaching effects of the COVID-19 pandemic, the situation has become direr as various sectors of the economy and industries stand greatly […]
While digital transformation has ostensibly been on top of the CIO’s agenda for years, the reality is that many businesses have been slow on the uptake. Recent events like the lockdown in South Africa and across the world have forced their hand, and those that were on the back foot are now scrambling to keep […]
For the first time in living memory, nations across the world have imposed strict travel restrictions to minimize the damage caused by COVID-19. Many countries have decided to pre-emptively close their borders and halt the spread and transmission of the virus. The current health crisis and the closure of borders remind us of the importance […]
Nigerian firms that offer extensive customer support on their platforms are eagerly snapping up chatbot solutions to improve Customer Experience (CX) and drive down costs. This technology is becoming simpler, cheaper to deploy, and can be integrated across various chat channels. Chatbots are rapidly changing the game for many businesses, as AI-driven bots start to […]
Bitcoin’s historic halving event on Monday underscores that the “long-term future of cryptocurrencies is secure”, says the CEO and founder of one of the world’s largest independent financial advisory organisations. The comments from deVere Group’s Nigel Green come as the world’s supply of Bitcoin was forever slashed. The highly anticipated halving event, occurring only every […]
Self-isolation and social-distancing laws have given rise to new trends in the music industry. In a bid to flatten the curve, fans across the world have substituted live music concerts for virtual alternatives, relying heavily on technology’s ability to recreate these experiences in the comfort of their homes. From the yesteryears of evenings spent on […]
GovChat, the South African civic engagement technology platform, has announced a partnership with the South African Social Security Agency (SASSA) to support the digitisation of the COVID-19 social relief grant application process. The partnership with GovChat could enable millions of unemployed citizens to access the largest social security programme on the African continent directly from […]
As more South Africans return to work in May, workplaces are re-designing to combat COVID-19 infection, while simultaneously reassuring workers are the new priority. Fortunately, South African innovation is rising to the challenge of reimagining shared workspaces in the COVID-19 era and a timely example of this is HealthID. Launched this week by a group […]
In a rare television broadcast Angela Merkel, the German chancellor, described the COVID-19 pandemic as “Germany’s biggest challenge since the Second World War”. It has indeed proved to be a crisis of global proportion with material implications for the economies and livelihoods of all. Governments across the globe have locked down cities, towns, villages and […]
A man in Nigeria was sentenced to death via the popular video conferencing app Zoom this week – this after courts in Nigeria turn to video-conferencing platforms as the country struggles under nationwide lockdown due to COVID-19. CNN reports that in a virtual court hearing on Monday, Olalekan Hameed was found guilty of murdering his […]
The outbreak of COVID-19 has caused disruption across the globe and has led to two simultaneous crises. The first is the illness itself – with tens of thousands of fatalities globally and healthcare systems strained, or at capacity. The second is an economic slump, resulting from the closing of borders and supply chain disruptions. Many […]
At the beginning of March, few anticipated the significant impact the COVID-19 pandemic would have on the lives of all South Africans. As the gradual easing of the strict lockdown conditions continues, thoughts turn to how companies will begin their recovery. Ian McAlister, GM of CRS Technologies, looks at what to expect. From Friday 1 […]
To cater to the demands of the future – like smart homes, traffic safety, critical infrastructure, advanced industry processes and very-high-speed media delivery – we need stronger, more reliable networks for mobile connectivity. That’s where 5G comes in. 5G offers wireless speeds comparable to today’s wired broadband while delivering better energy efficiency than modern 4G […]
Even businesses that have been slow on the uptake with digital technology have, by necessity, accelerated their digital transformation programmes over the past few weeks. As they adjust to this time of physical distancing, leading organisations are looking at how they can get the new remote working technology they are deploying into lockstep with the […]
In the economic devastation following COVID-19, most organisations find themselves in an unprecedented and extremely difficult situation that has allowed for little to no time for consultation or preparation. Overnight, South Africans were forced into work-from-home situations, leaving CTOs and business owners scrambling to equip employees with the tools and connectivity to survive the lockdown. […]
Since mid-March the South African government has been advocating social distancing to reduce the spread of COVID-19 and, as a result, flatten the curve of infection. These measures have become even more stringent after the country went into lockdown on 27 March. As the public is only allowed to leave their homes to obtain medical […]
Governments around the world have closed educational institutions in an attempt to contain the global COVID-19 pandemic. With several school weeks lost, educators are harnessing the power of EdTech to ensure that students can continue their academic programmes as best they can. “Teachers across the globe are facing many of the challenges associated with teaching […]
There is no doubt that COVID-19 has been a catalyst for change. As social distancing becomes the new normal, entire workforces have needed to connect as well as collaborate remotely. Throughout this sudden metamorphosis, two organizational components have played a critical role – technology and people. On one side of the coin, businesses have needed […]
The economic impact of COVID-19 pandemic on global businesses has sparked universal uncertainty and panic. Some industries are more accustomed to rapidly-changing conditions than others, which find themselves at sea, particularly when it comes to relying more heavily on digital. Pragmattica consulting founder, Amanda Bester believes that there are plenty of lessons to be learnt […]
Nigeria, and indeed the world, faces an unprecedented crisis in the form of COVID-19, and the country’s lack of preparedness is glaring. However, The Guardian Nigeria reports that – having tried everything and failed – investment in innovation and knowledge economy can help the country navigate its way out of this recession. The Guardian notes […]
Fiorano Software, a leading Enterprise Integration Middleware and API Management specialist, announced that African Export-Import Bank (Afreximbank), Egypt has chosen the Fiorano Hybrid Integration Platform (HIP) to integrate its cloud-based core banking system, Finacle, with application systems to establish a technology platform for future enterprise integrations. S.S. Tarakaram (Tarak), Director of Business Development for EMEA […]
As governments around the world embrace the digital journey, their IT and security professionals are challenged to ensure that sensitive government and citizen data remains protected, while remaining open and transparent to stakeholders. This is according to a blog written by RSA Product and Solution Strategist, Tim Norris, who says, “As agencies and their partners […]
Ebehijie Momoh is the senior VP and GM for Mastercard West Africa. A role she has held since December 2019. Based in Nigeria, Ebehijie focuses on the advancement of the Mastercard brand presence in West Africa as well as deploying innovative payment solutions and partnering with local governments and market regulators to build, what Mastercard […]
Digital transformation has quickly become one of the most talked-about disruptors across the world. In fact, Gartner reports that globally 90% of organizations are making it a priority. This means that now, more than ever before, businesses are on the lookout for innovative solutions to outdated issues. As technology evolves, there’s little doubt that it […]
The world of entertainment is changing rapidly. Increased access to fibre to the home, as well as a growing number of content creators and video-on-demand services, are forcing large entertainment companies to rethink their business strategies and innovate new and exciting ways to entertain their customers. That’s why, as part of its digital transformation journey, […]
Women make up just one-fifth of the worlds top 10 global tech companies – which is why CMO at SYSPRO, Sandra Fraga acts as a passionate advocate for women empowerment and female Leadership in the IT Industry. On the back of International Women’s Day, she believes that there is a great opportunity to inspire […]
Just recently Kenya suffered the worst locust outbreak in 70 years. With fears of a second wave of the winged scourge blotting the sky over farmer’s crops, scientists are turning to a new tracking programme in the hopes of preventing another surge, reports The Guardian. The UN has described the great locust swarm that bred […]
According to Mastercard, giving people the ability to pay only for what they use, as they need it, can lift millions of people across Africa out of poverty and make prosperity possible. A new white paper titled Pay on Demand: The Digital Path to Financial Inclusion, from Mastercard, explores how digital inclusion has been proven […]
The Department of Home Affairs in South Africa is set to work on a number of new tech-focused initiatives over the oncoming financial year, reports My Broadband looking at the National Treasury’s estimates of national expenditure in 2020. At the very top of the hierarchy of expenditures is the continued rollout of smart ID cards […]
Standard Bank South Africa announced on Tuesday, 4 March 2020, that it is moving its core SAP Cloud Platform services to Microsoft Azure to significantly improve the experience customers have with the bank while enabling it to introduce new solutions to market more efficiently. This accelerates the digital transformation of SAP customers to S/4HANA by […]
Polys, a project from Kaspersky Innovation Hub which is developing a secure online voting platform for businesses, universities and political parties has revealed its new prototype for the Polys Voting Machine. This new machine is the first of its kind to incorporate blockchain technologies and work alongside Polys online election system, so all votes – […]
The post Kaspersky Innovation Hub Creates First Blockchain-Based Voting Machine appeared first on IT News Africa – Up to date technology news, IT news, Digital news, Telecom news, Mobile news, Gadgets news, Analysis and Reports.
The Johannesburg Stock Exchange (JSE) is preparing to set in motion a plan to use artificial intelligence (AI) to combat insider trading and other transgressions by listed companies, curving clandestine activities and corporate crookery, reports the Business Times. JSE CEO, Leila Fourie says the stock exchange was “investing heavily in artificial intelligence” for a new […]
The post JSE to Employ AI to Sniff Out Corporate Crime appeared first on IT News Africa – Up to date technology news, IT news, Digital news, Telecom news, Mobile news, Gadgets news, Analysis and Reports.
Nutanix, a worldwide leader in enterprise cloud computing, announced the adoption of its software by UK-based Total Gas & Power, a gas and electricity supplier for industry, commercial and business sectors. Nutanix’s solution has placed the energy company on track to develop a single streamlined architecture, aiding it in reducing operational overheads as well as […]
The post Nutanix Cloud Solutions, Digital transformation Modernises Ailing Infrastructure of UK Energy Company appeared first on IT News Africa – Up to date technology news, IT news, Digital news, Telecom news, Mobile news, Gadgets news, Analysis and Reports.
MTN Group announced that it has chosen Tecnotree to be a strategic partner for its Digital Transformation journey. Tecnotree, a global provider of business support systems for the telecom industry, will commence the transformation in Ghana. As the first country to undertake this process, MTN Ghana will use Tecnotree’s Digital BSS Suite 5 to help […]
The post MTN and Tecnotree team up to tackle Digital Transformation across Africa appeared first on IT News Africa – Up to date technology news, IT news, Digital news, Telecom news, Mobile news, Gadgets news, Analysis and Reports.
The global digital skills gap is growing at an alarming rate. Work is rapidly changing as the adoption of artificial intelligence grows, connectivity is accelerated, and new talent models and cognitive tools have become the norm. IT News Africa’s Jenna Delport spoke to Terence Moolman, Chief HR Officer at SYSPRO Global on how organisations can […]
The post INTERVIEW: How organisations can replenish the talent pool appeared first on IT News Africa – Up to date technology news, IT news, Digital news, Telecom news, Mobile news, Gadgets news, Analysis and Reports.
Digital transformation is no longer a nice-to-have, it’s critical to the survival of your business. When the economy and business landscape is in a period of growth and prosperity, organisations can be forgiven for thinking that digital transformation is a luxury, something they can experiment with that doesn’t need to affect the core of their […]
The post Why digital transformation is no longer a luxury for your business appeared first on IT News Africa – Up to date technology news, IT news, Digital news, Telecom news, Mobile news, Gadgets news, Analysis and Reports.
Despite the various economic and structural challenges that South Africa currently faces, there are many market opportunities and reasons to remain optimistic. An acceleration in cloud services adoption within the local enterprise space and recent investments made by global hyperscalers have served to boost foreign investor confidence, and positions South Africa favourably. The prevailing circumstances […]
The post South Africans must turn tech talk into action to drive economic growth appeared first on IT News Africa – Up to date technology news, IT news, Digital news, Telecom news, Mobile news, Gadgets news, Analysis and Reports.
In 2020, three themes will heavily influence our private and professional lives: employee experience, artificial intelligence (AI), and sustainability. Business success will depend on how well enterprises manage the associated challenges and opportunities. Shining a spotlight on employees One theme that is bound to shape business success in 2020, and beyond, is the recent rise […]
The post 2020: When AI Meets Workplace and the Environment appeared first on IT News Africa – Up to date technology news, IT news, Digital news, Telecom news, Mobile news, Gadgets news, Analysis and Reports.
One of the most common misconceptions about digital transformation is that it’s about the implementation of cutting-edge technologies and IT systems that optimise operational processes. While technology plays an important part, it doesn’t give us the full picture. Many companies implement new digital tools and platforms only to find that they remain unused or unable […]
With customer experience considered a significant factor in driving customer loyalty and retention, companies must do more to ensure their call centres are up to the task. This is where innovative technologies such as artificial intelligence (AI) and robotic process automation (RPA) have become instrumental. Whether they are inbound or outbound-facing, call centres face a [&hellip
Irrespective of industry sector, 81% of customers want to take matters into their own hands and solve queries before reaching out to a contact centre agent. In fact, 67% of people prefer self-service over speaking to a company representative. So, how can companies leverage this to differentiate themselves in the market? At a basic level, [&hellip
Personalisation is more than just a trend. According to McKinsey, it has the potential to create up to $US3 trillion in new value for businesses, driven by the engines of data, marketing, eCommerce, analytics, design, and distribution. From the omnichannel to the email channel, personalisation can leverage relationships, sharpen customer interaction, and pull together the [&hellip
2019 was a significant year for the technology sector. It brought rise to numerous technological innovations and new business models that have changed the face of global economies. 2020 promises even better technology. We’re on the edge of the fourth industrial revolution (4IR), where the speed of technology and the way it impacts business is [&hellip
Speed, mobility and agility have arguably become the greatest strengths reaped by organisations embracing the digital revolution. But what about visibility? Companies are transforming technology infrastructure and processes at extraordinary rates, but at the same time are creating digital ‘islands’ using a multitude of new technologies and services that are expected to work together. And [&hellip
Google Cloud has announced that it has joined forces with Sabre — a software and technology provider that powers the global travel industry—to help digitally transform the traveller’s experience, and co-create the future of travel. Sabre, which launched in 1960, revolutionised the travel market with the industry’s first semi-automated flight reservation system. Since then, Sabre […]
Any good business decision-maker knows that change is inevitable and rather than fighting the unavoidable, one should lean into the discomfort of disruption.